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3RD JUNE START - Claims Handler

ORG Operational Excellence
Thanks for your interest in the 3RD JUNE START - Claims Handler position. Unfortunately this position has been closed but you can search our 0 open jobs by clicking here.

What skills should I have?

  • Excellent customer service skills
  • Excellent communication skills
  • Computer literate. (Mainly using Word and Excel)
  • The ability to work under pressure and to customer deadlines
  • Ability to demonstrate a highly professional work ethic
  • Willingness to take initiative to solve problems
  • Excellent organisational and time management skills
  • To be a team worker
  • Flexibility
  • The ability to get things done/deliver results to agreed customer standards
  • Accurate keyboard skills
  • Pressure absorption, at times you will be under a great deal of pressure through extreme seasonal workloads.  You will need to be able to deal with this calmly and still be able to focus on delivering great service
  • Team skills, you will need to work with several departments to ensure that the claims management function is working to its full potential, so it is essential that you are able to communicate efficiently with each department

Desirable Criteria

  • Experience of working in International assistance markets
  • Competency with and ability to use effectively standard software packages, including Word and Excel
  • Computer literacy
  • Fluent in French/Spanish
  • Knowledge of the domestic maintenance.
  • Previous experience of a call centre environment/telephone based work.
  • Previous domestic maintenance experience
  • Good geographical knowledge of the UK




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