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PCI Property & Casualty Insurance
Head Office / Corporate Centre UK
Thanks for your interest in the Complaints Team Manager position. Unfortunately this position has been closed but you can search our 0 open jobs by clicking here.

The ideal candidate will have: 

  • Intelligent, confident, outgoing with highly developed verbal and written communication and organisational skills.
  • Strong ability to self-motivate and work remotely without close supervision
  • Ability to positively resolve conflict with customers and internal stakeholders
  • Ability to present a strong, compelling and professional case to justify and influence decisions
  • Ability to build and maintain cross site relationships
  • Knowledge of D&P Structure
  • Good knowledge of complaints process
  • Ability to lead the development and maintenance of relationships with key internal and external stakeholders at all levels
  • Good knowledge of FCA, FOS and AXA Group complaint handling policies
  • Ability to manage and promote change
  • Ability to develop and motivate a team of people



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