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Customer Service Team Manager

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HEA Health
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AXA PPP healthcare & Subs UK
Thanks for your interest in the Customer Service Team Manager position. Unfortunately this position has been closed but you can search our 720 open jobs by clicking here.

You’ll need to have


• People and Performance management skills, this is essential. The ability to lead a team effectively, train them well and promote open, constructive and collaborative relationships at all levels

• Proven track record of successfully managing and motivating people to deliver outstanding results

• Excellent communication, coaching and influencing skills-including leading and initiating change

• Experience managing stakeholder relationships, optimising all communication channels available

• Proven problem solving skills, able to make rational judgements from the information available

• An understanding of change management and how to support a team through business changes

• Excellent planning, administrative, organisational and time management skills to deliver results

• High level of computer literacy specifically relating to Microsoft Office packages, database/CRM systems and the recording / inputting of information

 



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